Contract Type: Permanent
Hours: Full Time 37 hours per week
Location of post: Port Talbot Civic Centre
The Benefits Team is looking to recruit a Benefits Officers who will assist with the timely assessment and payment of Housing Benefit and Council Tax Support claims.
Potential Applicants should have experience of working in a busy financial environment, and will be required to maintain detailed and accurate records of benefit recipients, and also respond to customer enquiries by telephone, email, letter, and face to face contact.
Potential applicants should also possess 4 GCSE’s at Grade C or above, or equivalent qualifications.
If you have the necessary experience and qualifications for this role, we would love to hear from you.
For an informal discussion regarding the role, please contact Stuart Mason (Principal Benefits Officer) on
Phone: 01639 686623 or
Email: s.c.mason@npt.gov.uk
DBS requirements:
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements:
Welsh Language skills are not required.
Additional Information:
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.
