Contract Type: Permanent
Hours: Full Time 37 hours per week
Working Style: Fixed Workplace
We are currently looking for a Business Relationship Officer to join our team.
Neath Port Talbot’s vision is to ensure all children get the best start in life; all communities are thriving and sustainable; our local environment, culture and heritage can be enjoyed by future generations; and for our local people are skilled and can access high quality, green jobs.
This is an exciting time to be joining the Digital Services Division as we’re working to transform the Neath Port Talbot experience for all our citizens, businesses, staff and visitors through the best use of Digital, Data and Technology (DDaT).
To deliver the change required, we’ve reset the entire Digital Services staffing structure, aligning to the DDaT profession capability framework, ensuring we have modern and fit for purpose job descriptions focusing on the rights skills and abilities.
The successful candidate will be responsible for – Reporting to the Business Relationship manager, the post holder will directly support service areas, acting as the Intelligent Client Function, to understand their operational and developmental needs.
Building strategic relationships are key to help ensure that the services and projects delivered meet our users' needs. This post will have a direct impact upon the practical implementation of our new Digital Strategy.
The post holder will be a Digital ambassador, actively involved with embracing and leading change, along with being outcome focused, putting Neath Port Talbot residents at the very heart of everything we do and every decision we take.
Example responsibilities include:
You will have experience in
Candidates must be educated to HNC level or possess equivalent occupational experience, and hold a formal qualification in Digital Services e.g. IT Service Management and/or business management e.g. Agile, ITIL, Prince2.
Why consider joining Digital Services
Some of the reasons you should consider joining Digital Services:
If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.
For an informal discussion, please contact Christine Francis on
Phone: 01639 686141 or
Email: c.francis@npt.gov.uk
DBS requirements:
This post is subject to a Standard DBS disclosure
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The process
Applicants must attach a current CV to their application. Within the same document, also include a separate covering letter (of no more than two sides of A4) explaining why you are interested in the position and provide suitable evidence to meet the essentials in the person specification. The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language Requirements:
Welsh Language skills are not required
Additional Information:
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.
