Permanent / 37hrs per week.
We are currently looking for a Service Designer to join our team.
Neath Port Talbot’s vision is to ensure all children get the best start in life; all communities are thriving and sustainable; our local environment, culture and heritage can be enjoyed by future generations; and for our local people are skilled and can access high quality, green jobs.
This is an exciting time to be joining the Digital Services Division as we’re working to transform the Neath Port Talbot experience for all our citizens, businesses, staff and visitors through the best use of Digital, Data and Technology (DDaT).
To deliver the change required, we’ve reset the entire Digital Services staffing structure, aligning to the DDaT profession capability framework, ensuring we have modern and fit for purpose job descriptions focusing on the rights skills and abilities.
As a Service Designer, you’ll be part of the service design community across the Council, setting standards and leading service design of products and services. You’ll work as part of the multidisciplinary team and partner with service areas, acting as the bridge between transformational goals and the practicalities of product delivery.
The post holder will be working through the entire design and delivery process, from framing problems, understanding and visualising service landscape, improving and reimagining end-to-end service, crafting service details, prototyping service to orchestrating work to support implementation.
Example responsibilities include:
Some of the reasons you should consider joining #TeamNPT Digital Services:
Experience and education
Candidates must be educated to HND or possess equivalent occupational experience.
Applicants must attach a CV and covering letter Within the same document (no more than two sides of A4) to their application, explaining why you are interested in the position and provide suitable evidence to meet the essentials in the person specification.
If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.
For an informal discussion, please contact Jonathan Lewis on
Phone: 01639 763846 or Email: firstname.lastname@example.org
This post is subject to a basic DBS disclosure
Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.
The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.
Welsh Language skills are not necessary
Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.
We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.
At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.
We are committed to providing training opportunities and the professional development of all our employees.
We look forward to welcoming you to Team NPT.